Bests & Worsts Reviews from Amazon

Im not sure what happened here, because i know this is a good product. I attempted to cook food, my first run, and 15 minutes later The entire machine is in smokes. Quickly filled my kitchen and house with a horid smoke of burnt plastic. There were sparks coming off the bottom of the machine while it was turned on . I quickly unplugged the machine and turned it over to inspect the counter . I ask myself what would have happened if it had caught fire, or exploded in my face . The sound it was making seemed like it was going to. As you see the plastic melted, it was liquid all over my counter, and it was not easy to clean off the counter or my tainted hands. The bottom of the machine and remaining wires where bright, scolding red. I ruined kitchen towels, had to shower again before going to work. I was running late because of the ordeal i had to deal with. Forced to eat out with my wife because, just wasted the food being cooked wich was about to be amazing. . . . The worst thing is i am writing this and the machine goes in smokes for no reason. What do i do? This thing is just going in smokes unplugged. This is terriblleee.