163
people found this helpful, as of 2023
ranked #203,528 most helpful
out of 571,544,897 reviews
★☆☆☆☆
SAVE YOUR MONEY and YOUR SANITY! DO NOT PURCHASE A SIM CARD FROM US MOBILE!
I originally ordered this sim card to port a number I've had for the last 25 years. I should have known something was up, because I had to call US MOBILE to activate the sim card. It could not be done online without calling in first. I purchased
a mobile plan from US MOBILE that was to give me service for a month. It worked great for 2 days. I call in and this nice CSR asks me to remove my sim card and turn off my phone. Wallah, it still didn't work! No worries it will be up and running in 24 hours. I call back after 48 hours, because I still have NO SERVICE! Not to worry, my "case" has been escalated to the "technical team" and it will be working "soon". So then, I ask "what is soon"? Is it 2 days, 3 days a week?
He says oh no, not a week. Give them 3 days. I call back after 5 days because I still have NO SERVICE!! It's been 8 days, I called US MOBILE yet again, and guess what? They are working on it. It has been escalated to their technical team and "They are working on it". I started this service on December 24 and it is now January 11 and I still have NO SERVICE!!!!
January 2019 · Cell Phones and Accessories · verified purchase