797
people found this helpful, as of 2023
ranked #15,909 most helpful
out of 571,544,897 reviews
★☆☆☆☆
HEADS UP AND BEWARE for Curly Girls
BEWARE OF COUNTERFEITS!
I've been using DevaCurl hair gel for 10 years and love the way it looks great from day one to day five, and even holds up for a couple of days in humid weather. I've been buying from different sources, including Amazon. This time I ordered from a company called Gold Fulfillment. For some reason the gel just didn't work. Only the ends of my hair were a bit stiff, and by the next day it was as if I'd used no product whatsoever. I kept trying since this has always been a wonderful product, and kept slathering on more. Finally I called the manufacturer to see if they had changed the formula. They said that the formula is the same, but they've been getting complaints from people who've bought on Amazon. Apparently somebody is adulterating or counterfeiting this product. Oops! They said to be sure to only buy from authorized resellers, so I checked out my other supplier and they're on the list.
This is very upsetting, since I buy a huge amount of stuff on Amazon, and rely on the reviews to make good choices, and also appreciate the integrity of Amazon itself. I have had only good experiences with their system, and would hate to see trust destroyed by counterfeit products. And this is hair gel, for #**@# (crying out loud), it's not like needing to be careful buying an expensive electronic item.
So curly girls, here's a heads up to keep those curls on your head gorgeous!. We know how dependent we are on our hair products, we curlies spend more on hair products than anybody else. DevCurl makes great stuff, I'm hooked, just have to check out the suppliers.
August 2015 · Unknown · verified purchase