Bests & Worsts Reviews from Amazon

I ordered Organic African Shea Butter from Amazon based on their description of the product as well as the numerous 5-star reviews from customers. I had the product shipped to my office and received it yesterday. Anxious to try it, I opened the package and did what so many of the reviews said, I took a small piece, warmed it with my hands and used it on my hands. My co-workers did not appreciate the smell and thought that it might be rancid. I e-mailed Halaleveryday(who had shipped me the product) asking if the scent should be so overpowering or is it possible that it might be rancid. Halaleveryday's response to me was that the product has a strong nutty smell. they also said that this product is the main raw ingredient to make my own body butter and that they do not advise using it directly on the skin. They gave me the "recipe" to make my own body butter, however, I did not buy the product to use it to make body butter. I bought it to use "as is" in its natural state like most of the customer reviews state. I wrote back saying that the information Halaleveryday gave me was certainly not listed in the product information on Amazon and that I would not have purchased it if I knew that I should not use it "as is" directly on my skin. Halaleveryday's response was that I should not blame anyone other than myself because I should have researched the product prior to buying. They continued by saying that Amazon's listing "could not serve as a shea butter schooling" and that "the people who praised it know well what to do with it". I dont even know what to say or what to think. Is everyone really using the product "as is" without "filtering"?100% Organic West African Shea Butter 16 oz