Bests & Worsts Reviews from Amazon

I have spent over $4000 on my rewards card in December alone. Just recently, a couple of orders were denied with the reward points. It said I had enough when I went to check out. This happened again, and again. So I paid the normal way and supposedly earned even more points. So, by now, I should have points to spend. Go to Chase and guess what? My balance is a big fat ZERO! Where the heck are all of my points? I should have well over 4000 since a large number of these purchases were x3 purchases. What's more, on Chase's website, there is a record of all of the transactions and how many reward points I earned with each transaction, yet still no points. Where the heck are my points. Everything has been going smoothly for the past 12 months but I feel as though I am being totally shafted right now.