117
people found this helpful, as of 2023
ranked #235,198 most helpful
out of 571,544,897 reviews
★★☆☆☆
GREAT short term quality w/Planned Obsolescence
This is a GREAT short term product so buyer beware. I'm 100% convinced this product was built with planned obsolescence in mind. The sound is absolutely phenomenal for its size and comes with a 1 year warranty. 8 months after my warranty expired it started randomly shutting off regardless of whether or not I was using bluetooth or the auxiliary connection. This was not a result of the "auto turn-off," feature which I had turned off months prior. It would randomly turn off with a fully charged battery with no cadence or pattern to the length of time. 5 mins, 20 mins, 10 mins, 15 mins, etc. After doing online research, I found a slew of customers with the exact same issue. My option was to buy a new one, or pay Bose $79 to fix it... 8 months after the warranty conveniently expired. When as many people have complained of the same issue on various blogs months after the warranty expires - that smells like planned obsolescence. Like I said - the sound quality is phenomenal and it works really well in the short term, but a $200 product shouldn't last for less than 2 years.
June 2016 · Electronics