493
people found this helpful, as of 2023
ranked #37,307 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Slick setup, cannot cancel or change service
Physically, technically this is a great product. Setup could not be easier, just a few clicks and plugs and your making calls. Voice quality was good, features (for premium) is really nice. The issue come when you want to cancel your service. Ooma will not answer the 'billing dept' phone, literally ever (I sat on speakerphone 2 hours jamming the hold music). I think its a critical part of signing up for a service like this, support. So far Ooma is an epic fail on that side. So let the buyer beware
September 2016 · Office Products · verified purchase