Bests & Worsts Reviews from Amazon

This review has to do with Amazon’s customer service during my entire experience with returning this laptop. Safe yourself the trouble purchase directly through apple and save your self the money and headache . I returned the laptop since it did this weird glitching twice and for a brand new laptop I did not feel that was a good sign so I returned it ....... then the nightmare started. After two week I called because I did not receive any correspondence. I called and found out the laptop was received a week earlier . The agent said they were testing the item , which I understand it’s a more expensive item and they have their procedures. I called back a week later and the agent was like oh that’s weird I don’t know why they didn’t release the funds so he went ahead and did it and then explained that because it was a “large amount” it would have to be in three releases.... $1700 for Amazon is pocket change . But I was like whatever as long as I get my money back . Now here i am a month later on the phone as I type this STILL TRYING TO GET MY MONEY BACK!!! BUY YOUR APPLE PRODUCTS DIRECTLY FROM APPLE YOUVE BEEN WARNED !