Bests & Worsts Reviews from Amazon

Brand New! The screen has frozen solid as soon as connected it to "my drive connect" to update it. It has been frozen. Unable to use it. I tried all the fixes that TOMTOM had suggested. Nothing has worked. Tomtom support is not there. When you turn it on it freezes after the drum roll sound and the map is on screen. It worked until I connected it to the TomTom App. Now I am out $120. and it's useless. Product is TomTom VIA1625TM 6 Inch GPS Navigation Device.