Bests & Worsts Reviews from Amazon

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105
people found this helpful, as of 2023
ranked #249,150 most helpful out of 571,544,897 reviews
★★☆☆☆
Design flaw
I don't know that I would recommend this wagon. The button/piece that pulls up to fold the wagon broke after a month of use. I emailed the seller and they said it is a known problem by the company (Seina) and it should be easily replaced. Well, despite many, many unanswered phone calls to Seina, three never-responded-to phone and email messages, two separate promises that a replacement was on it's way (once I finally got a hold of someone on the phone), and 1 promise to return my call (which didn't happen), I am still stuck with the broken piece and no replacement. Moral of the story is the company is pretty difficult to deal with. if you don't mind the pull-up button will possibly break and there is no way to get a replacement piece, then you're fine and I do recommend this wagon. Otherwise, I'd choose one that has a company that stands by its product.
December 2020 · Office Products · verified purchase
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