Bests & Worsts Reviews from Amazon

according to people

295
people found this helpful, as of 2023
ranked #87,620 most helpful out of 571,544,897 reviews
★☆☆☆☆
Product change, or poor quality control?
This is only my second Amazon review, but people need to be warned about this. I started using it to jump-start weight loss by having two scoops for breakfast every day. Under the guidance of a naturopath I occasionally had it for lunch as well. I started with vanilla back in September 2015. In December I switched to chocolate which for me was more palatable. At that point I would have given in 5 stars. In February 2016 I went to order more (chocolate) and read on Amazon that it was currently out of stock because of “quality control” issues. Didn’t think much of it, and when I went back to re-order about a week later there was no problem. Until it arrived. When I opened it, it smelled like chemicals; really bad. My husband said it smelled rancid. I thought maybe it was just the plastic packaging, but after one sip I was reminded that there were quality control issues. Amazon was great in refunding my money, and I ordered a replacement. This one smells better, but still not the same as the first one. It has little black flecks in it that disintegrate when squished. I imagine that they are pieces of cocoa that did not break up during manufacturing. Also, there seems to be static in the product; when I scoop it, the mix jumps off the scoop, even after washing the scoop to try to get rid of any static (see photo). The mix also does not dissolve the way the original one did. As others have mentioned here, no matter how vigorously I shake, there are still lumps. It also thickens much more quickly that my original order. Lastly, it tastes different from my original order. Despite all this I’ve been having it for breakfast since it arrived a few days ago. On the second day, 90 minutes after having it, I had very bad diarrhea. Same thing on the third day. I then skipped a day to make sure it was not something else, and the day I skipped I was fine. Today I tried it again, and diarrhea has returned. I am very disappointed because I was very happy with this product, and finding a replacement to suit my needs has been challenging. But I will not buy this product again.
March 2016 · Health and Household · verified purchase
worser bester