Bests & Worsts Reviews from Amazon

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153
people found this helpful, as of 2023
ranked #208,502 most helpful out of 571,544,897 reviews
★☆☆☆☆
Hardware design defect and software problem
PROS ===== - Screen. Tablets are all about a screen. Period. And Everybody knows Samsung has the best screen in the world. LG also has good ones, btw. - An OK price point with a bundled deal. Probably will go even lower on Black Friday. - Performance. Very fast. It's such a joy when browsing the web etc. - Clean design and no company logo or any markings, at least on the front. They took about 10 years to finally realize that removing the Samsung logo is the way to go. - High quality speakers for a tablet. - Lightweight. CONS ====== - Wifi antenna position problem in horizontal mode. It's a well-known hardware design defect that's documented in the news articles and reviews. Look it up. No software fix possible. When I tested to see if it's actually true, the download speed dropped to almost 0.5 Mbps from 30 Mbps. Maybe not a big deal to some of you but you have to be mindful of it EVERYTIME you hold the tablet in horizontal mode. But how long mindful? Be mindful every single day for years until the device dies. That's another thing you'll need to keep it on your chest as a psychological burden. Returned back to Amazon. Of course, you can choose not to return it. And Samsung will think like, "OK, we made a critical mistake but it still sells fine". Teach them a lesson by returning your defective product if you're concerned, so they can take the high return rate as a wake up call. Otherwise, they will keep pushing out defective products. - "You phone has restarted". That's the message you see when you restart the *tablet*. Samsung probably missed it when they ported their Android software from their Galaxy phone to the tablet. It's a minor issue but you can see that Samsung is not run by a person like Steve Jobs and they don't pay attention to minor details like this. And it makes me wonder, "If they missed this, what else did they miss under the hood?" Something unthinkable for a big global corporation like them. - Performance. Slow when gaming as shown in other reviews probably due to their lower end graphics chip and the mid upper range CPU. I'm not a gamer therefore it wouldn't bother me though. Also, it's kind of expected for this price. - Camera bump. Who uses a high res camera on a tablet? It causes a camera bump. It's a problem if you're anti-camera bump. Again, they took about 10 years to finally realize that removing the Samsung logo from the front is the way to go. I'll give them another 10 years to finally remove the camera bump. - Documentation. Looks like it was written by some Korean engineer, which is fine. But don't they have it proofread before publishing it? Again, something unthinkable for a big global corporation like them. They should have a documentation department with native speakers for the language. SUGGESTIONS TO MANUFACTURER ============================== - Use pure stock Android or Android One and stop wasting time and energy customizing it and publishing your half-baked software. Bixby sucks, for example. How many web articles do you see about tutorials on how to remove the Bixby button? People don't want it. Focus on what you do best -- hardware. Shift your energy and capital away from software. - Test well. Both software and hardware. The wifi antenna problem would have been easily caught by some basic testing. But it looks like the test engineers missed it. But how? They don't give their 100% when they are not treated well. - Lower camera specs so you can get rid of the camera bump, which will lower the price even more. Again, who uses a camera on a tablet? Of course you sometimes need it for a video chat but you don't typically need a high resolution one. Actually, a lower res camera is even better because you don't want to drop too many real-time UDP audio/video packets due to the bandwidth consumption by high resolution camera.
June 2019 · Electronics · verified purchase
the product in question
Samsung Galaxy Tab S5e- 64GB, Wifi Tablet - SM-T720NZSAXAR, Silver
4.7★ · 533 ratings, as of 2023
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