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Quicken 2016 Not to Be Trusted
I have been using Quicken for more than 30 years and have upgraded with each new version. I purchased and upgraded Quicken 2015 to Quicken 2016 and it is absolutely the worse upgrade I have ever used. The installation went fine. All my accounts displayed their correct balances and the new bill tracking feature was nice. The first problem occurred when I did a manual backup as I have done for 30+ years other than just relying on the automatic backup. The first thing I encountered was Quicken 2016 asking me for my Intuit account and password to perform the backup. When I entered the account ID and password I have using for years it rejected it. I skipped the backup and went back into the program. I attempted to run manual backup again and this time no request for Intuit account ID and password and backup ran. However, when the backup process finished it would not let me back into the program. Quicken 2016 asked me for a password to get back into the database I have been using for 5 years with no password. Since I didn't create the password I could not guess it and could not get back in. I restored the same data file from backup and had the same password issue. Fortunately I had data file backed up up the previous day. I loaded that file and created my own password, thinking I was good to go. Next morning I logged on to my system, opened Quicken 2016 and now my financial calendar and budget information was blank. Closing and reopening Quicken 2016 did not help. Out of desperation I ran the validate utility. That was when the bottom fell out. All of my account balances were way off. At that point I decided to uninstall Quicken 2016 and reload Quicken 2015 and restore a 2 day old data file. Since Quicken is my bread and butter program for managing my finances I cannot afford to use an unreliable program that mangles my data. After Quicken 2016 I have become guarded to purchasing future releases until there is solid assurance that it works as advertised.
November 2015 · Software · verified purchase