Bests & Worsts Reviews from Amazon

For the first few weeks, this is easily the softest most comfortable blanket I ever touched. It was perfect in every way: soft, cozy, warm, conforming. But after a few weeks, the side that touches me got dark and clumpy and bumpy but the edges were still sort of soft (see pic). And the blanket was never under me, it was only on top. I washed and dried it according to the directions, but the lumps never went back to being soft and fuzzy; in fact they got harder. The sherpa side remains sort of cobblestoned. Very disappointed that this happened. Hey KAWAHOME, any thoughts?