Bests & Worsts Reviews from Amazon

I purchased an Ooma Telo box as part of my cord cutting attempts. It worked OK. Voice quality was good but not great. Service was good. But then I ended up back on a triple play plan with phone service with one of the major telecom companies, and I tried to cancel the Ooma service. That is when it got interesting. There is no place on their website to cancel payment, no place on their website to try and cancel service, you cannot remove your credit card from their records. You have to call them to cancel service, and they try really hard to get you to not cancel. After they tell you that you are cancelled, you still get billed. Ugh. I had to call the credit card company to get them to block this vendor. Ooma was not so bad until I went through this.