105
people found this helpful, as of 2023
ranked #248,617 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Fell apart after 5 months
I use these several times a week for half an hour. Battery life is great. Sound is good. Overall I was very happy until they started to fall apart. I contacted JBL for warranty service. They are asking me to send them back and they will replace them with another pair but will only offer a 30 day warranty on the replacement. I don't see why I should be expected to forfeit 7 months of my 1 year warranty. Are they expecting the replacement to only last 5 months so they are cutting ties with me??? makes you wonder. Buyers beware of JBL. There are a lot of other similar headsets for sale at considerably let money perhaps a better option considering the quality and lack of a solid warranty policy.
May 2020 · Unknown · verified purchase