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152
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ranked #208,765 most helpful out of 571,544,897 reviews
★☆☆☆☆
Square.com is a RIP-OFF, use PayPal Square instead!!!
I applied for a Square Card Reader, and received the Square in the mail shortly afterwards. I own a small business and was happy that I would be able to provide this payment option to my customers. I completed a Discover Card transaction with a customer using the Square Card Reader, and expected to wait two days for the funds to be released to my business account, as the information on Square.com indicated. Oh yeah, that's another thing to point out...YOU CAN NEVER SPEAK WITH A LIVE REPRESENTATIVE FROM SQUARE...you can only send emails and check for [false] information on their website. After about three days, the funds were not released to my account, so I sent an email to Square and inquired about my funds, I received an email stating that it would be another two days before my funds were released. After having to do this two more times (send an email to Square, then Square sending an email back stating it would take two more days to release the funds), I received a final email saying my account was "high risk" and my funds would be held for NINETY DAYS before being released to my account. HOW IS THIS LEGAL?!?! Furthermore, when I applied for the Square Card Reader, why didn't they deny my account at that time? And just for the record, I do not have any issues with my account (no overdrafts or any other "high risk") activity. Now I have applied for a PayPal Square account, spoken to an actual live representative at PayPal, and have received an approval for my account, all in a matter of minutes. DO NOT USE SQUARE.COM, USE PAYPAL SQUARE INSTEAD!!!!!!!!!!!
February 2014 · Office Products
the product in question
Square Reader,usb for magstripe (with headset jack)
4.5★ · 12,255 ratings, as of 2023
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