Bests & Worsts Reviews from Amazon

Volume was not working. I called Asus support 2 days after receiving my laptop. They said I probably needed to add some additional drivers or get some driver updates. They would help me only if I bought an ongoing support contract with them. I refused. Told them I had it for 2 days and it is a brand new machine and that they should support it. Their answer was that because I bought it from Amazon it was not their problem. They would have done it for me at no cost if I had bought the laptop directly from Asus. Horrible way to run a company so I returned the item and am looking at hp laptops.