Bests & Worsts Reviews from Amazon

I have had 2 Fire Sticks quit working in a weeks time. I had purchased Square Trade protection plans for both of them. It has been impossible to file a claim. Their website has not worked, and their customer service reps refer me to the website. I am more than frustrated because I have purchased several policies on different electronics. I really am getting the feeling they make it difficult to file a claim so you just give up. Disappointed with Square Trade and the Fire Stick