Bests & Worsts Reviews from Amazon

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108
people found this helpful, as of 2023
ranked #245,094 most helpful out of 571,544,897 reviews
★★☆☆☆
Buyer beware for now - no replacement parts and extra heat to mitigate....
The case is beautiful and the physical construction is solid and high quality. The ability to modify colors and patterns with the iCue software adds a unique touch to your overall system build. If you have combined this case with a Corsair Mouse and Mechanical Keyboard, you can sync color waves and transitions across all your devices, which is a nice touch. Why two stars? Firstly, because it has poor air flow options. All the tempered glass adds a heat vapor barrier which bounces heat back toward your internals instead of soaking it up a bit like metal. All this glass easily added enough heat to my system that my H60 Corsair water cooler can't keep up, I'm seeing at least a 15-20c overall increase of CPU temps, so ensure you spend more than expected on a water cooler, and account for the fact you will have more heat to mitigate in your build. (Yes I did all the troubleshooting for that). While the above is a minor issue I will fix with a new water cooler or sawing a hole in the large glass side for another fan, the primary reason why I gave this two stars (for now) is the following: Pay special attention potential customers!!! Corsair can't currently provide warranty service for this product. They are selling it with the Corsair brand name you should have a high confidence in, but they have no ability to provide warranty service if something is wrong. The RGB LED strip on the front panel of my case is defective, and they have no spare parts for the RGB strips, or for the front face which is modular. If yours ends up defective, the only option they can provide is to replace that strip with a solid color one, or actually dismantle your entire rig and RMA it back to Amazon. You heard me right. The hours you spent putting it together, maybe installing other new hardware, a fresh copy of the OS..etc...all goes down the drain, not to mention the amount of time to dismantle it all while you watch the parts collect dust waiting for your RMA replacement. You simply can't pre test this RGB strip until the whole system is functional and complete, and you have installed the Corsair iCue software to program the RGB LEDs. This is completely unacceptable. Spare RGB LED strips ARE available, at the factory this case is made in. They are currently unable or unwilling to ask for a replacement for any customer who might need one. Why? I have no idea, it seems like a simple thing to do. I don't want to think that they don't care, but the customer service rep I am working with likely is limited by his boss on what he can do.
June 2018 · Electronics · verified purchase
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