Bests & Worsts Reviews from Amazon

There are a number of reviews here where people have had the frozen bowls crack open, and the freezing liquid leaks out. I thought perhaps the people were careless with the bowls, like dropping them or washing them in a dishwasher. I was wrong to believe that. I too never misused the bowls at all. On only the second time I made ice cream, while the machine was in use, one of the bowls cracked down the side, and the freezing liquid that was inside leaked out, all over the place. There is a design flaw, or a quality control issue with the plastic that is being used to make these bowls. It's too bad because I really like the size of this machine, and the quick time it takes to make good, tasty ice cream. I wish Hamilton Beach would redesign the bowls. Please be aware that if you purchase this product, there is a chance that your bowls will also crack down the side, even if you handle them very carefully.