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ranked #46,309 most helpful out of 571,544,897 reviews
★☆☆☆☆
UPDATE [....it is great. I will update my post if I see ...]
I have never post an insincere review. Never. This product was good, sturdy and strong. Everything was good and if you have it already it's probably works well for you. BUT, read this review, look at pictures and the way UAG replied my email after the incident. 6 months ago I noticed some small white spots on the screen. I thought it goes. It didn't. Last week I saw more white spots and a yellow one (hard to capture in the photo) on the screen.I found out sometimes my screen got so hot as much as no one can touch it. Last week I thought it's better to go to the Microsoft store and ask them if they can repair the screen. After I explained the issue and the person saw my surface immediately said "take off the case". I said why? He answered "this is the reason". He said this case caused your surface has these spots and also your monitor is deformed. (WHAT!!!). You can see in the picture that when I closed the type cover it did not evenly cover the monitor. I forgot to take a picture from back panel. When I tired to close the kickstand was a bit curved and made a click sound. I contacted UAG, they said we are not responsible. I explained everything but they didn't accept it. Now it's your call. Surface is expensive enough and losing such a high price device because of a case it's not fair to us. They don't listen to you. The only option they gave was a replacement. Why should I have a replacement? Having the same problem after a year or so? Now you have your expensive surface, you want to protect it, and UAG as one of your options. I just say UAG answer does simply mean: we know there are some issues with our product, BUT we do NOT care. We see you as money. I say: do NOT buy this.
August 2016 · Electronics · verified purchase
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