Bests & Worsts Reviews from Amazon

Worked great. Loved it. That only lasted two weeks. It broke after two weeks and is now useless. I left a negative review since there was no way to return it. Seller contacted me and asked me to remove review and he would refund me . He explained how he switched manufacturers because of continuing issues with the scales sold. He seemed genuine. I removed the review 9 days ago. I've seen no refund despite contacting him twice. So now he gets this review again. Not only is it a defective product, but it comes from a seller who doesn't hold up to his word.