Bests & Worsts Reviews from Amazon

I have been waiting ONE year for this company to solve my problem with a slide I bought last summer. I have a raincheck, and they are refusing to honor it with a slide I requested that costs LESS then what I paid for the first one. The Jungle Blast we bought last year ripped within 4 days. I followed all the instructions given to me on the phone and everyone played nice until I asked for my slide. Marti Muchler, the "representative" I am dealing with now refuses to honor our raincheck. She responds with "ok" as an answer to a multi-question e-mail. She finds humor in the fact that I am out nearly $800! What an idiot. DO NOT buy anything from this company. You will DEEPLY regret it.