Bests & Worsts Reviews from Amazon

Stay away from this unit. First the description is wrong. It does NOT come with a porcelain cookwell it is teflon metal. Second there is no insulation b/t the heating element and the outside stainless housing of the cooker. So as hot as it gets inside it gets outside. No matter what the temperature is set on. Grab the plastic handles and come to close to the exterior stainless -BURN! Try to adjust the temperature, grab the knob with two fingers, slip or come to close to the outside of the cookers body, BURN! I am not talking about the black cooking pot that is inside or the black outer ring the lid sits on, I am talking about the stainless body that the handles, temperature knob and markings are on. How can the handles hold up to that much heat w/out melting. Can you imagine the handle on the lid?!? Further more, I had a hard time keeping the cord away from the body of the unit. I give it one cook and the cord would melt. I am not making this up. I called Nesco, they answered immediately, 5 stars! However, the woman that was on the phone knew NOTHING! She put me on hold 5 times and never once addressed the issue. She kept telling me I needed to put it in the garage and cook with it there and asking if I had completed the burn off period and this was normal during burn off. No matter how many times I told her the burn off had been done, she kept harping on the burn off and how it "BURNED" (exact wording) the insulation off of the housing during the burn off period. I finally got snippy and said "please just answer my one and only question. Is the unit going to be this hot every time it is used with the housing so hot it can not be touched?" Hold yet again! 2 minutes later YES! The unit gets that hot every time it is used, but - wait for it..... "people don't normally cook that hot, 350 degrees is too high, if you cook at a lower temperature you should be fine". Interesting answer to a unit with a temperature setting of 450 degrees...... Luckily Amazon is the greatest online market place in the world! They took it back no questions asked! BUYER BEWARE!!!!!!!! There are other units that do the exact same thing and actually have insulation between the heating element and the housing. If you are ok with the heat on the housing, just remember the item description is WRONG....