Bests & Worsts Reviews from Amazon

Oh, this printer. I wanted so much to like it for the reduced waste and ease of the ink tanks. But it was clunky out of the box, like a printer from 1996- very flimsy and not too confidence-inspiring. The user interface is weak, like an Atari game, and its function was just ok...when it worked. But we don't print a ton and so the ink heads would need to be cleaned before nearly every printing, which takes minutes. I spent A LOT of time getting this thing to work. The the printer just up and died, six months in. Gave us an error message on the screen telling me to call Support...which I did and spent a half hour on the phone with someone in a faraway call center who told me to plug and unplug the unit before saying I needed a new one. They're sending us that and I'll need to send back the old one- all covered by them, but they did put a $179 hold on my credit card until the old unit is returned. Fair enough, and kudos to Epson for replacing it....but I have spent so many sad, wasted hours of my one precious life getting this thing to function on a basic level. And now no printer for a week while we wait for the new one. Please, save yourself this experience and buy a different printer. My HP Envy still works better than this and it's 10 years old.