Bests & Worsts Reviews from Amazon

according to people

425
people found this helpful, as of 2023
ranked #47,942 most helpful out of 571,544,897 reviews
★★☆☆☆
Great screen, Smart TV awful
UPDATE: Audio issues started to creep up with all apps regardless of settings. I have since returned this TV and got a Panasonic Plasma + Roku. To address posts about it being my connection, I have 25mbps down, none of my other devices had the issue, am not using any receiver to pass through, and the problems disappeared when I started using a Roku instead (imagine that?). I am not the only one that had Smart TV issues with this. It could have been a bad TV but I wasn't going to gamble on another one. - I got this TV because of the pretty good reviews. LED, Smart TV, and 46 inches. If you are here looking for why I gave this 2 stars: If you are like me and wanting this TV to be an all in one stop shop for streaming video instead of a set top box (Roku, GTV, ATV) DO NOT PURCHASE THIS. The picture is great; colors, blacks, everything. The 240hz motion view thing is interesting, it really makes things look smooth, but it's really odd looking. It gives everything a soap opera-ey effect. However, looks nice for animated shows. My biggest gripe is the Smart TV portion, which is one of the main reasons I bought this TV. It has Netflix, Amazon Video, Plex, pretty much the main 3 things I want. Perfect, and dual core, should have no issues! I figured I'd get this instead of a lower model without Smart and similar features and pair it with a Roku. Mistake. I have come to the conclusion that either the TV's processor cannot handle 1080P AT ALL (What Netflix labels as SUPER HD) streaming or there's some sort of software issue with the apps. The Netflix app is one of the bigger culprits. The audio is out of sync most of the time. The sound will also cut out randomly for anywhere to 2 seconds to minutes, the picture will continue to go but no audio. Doesn't matter wired or wireless, same result. Non-HD will play just fine, although it's a waste of potential given this is a 1080P screen. Googled it to find it to be a common issue, sadly. Which I honestly can't believe considering it's not hard to playback HD video in this day and age (Come on, my phone can do 1080P). This is what I'd expect from a Pentium 4 processor. However, after more thorough testing I have discovered that the 5.1 sound on Netflix is the culprit of the audio issue. The only work around I have found is changing the sound to Stereo, manually. Also you cannot change your default audio, it defaults to 5.1 for anything that has it. You will have to change it per video or if you exit out of the app, you will have to change it again. On Netflix's site it does list 5.1 as supported for this model, but for some reason this Samsung TV has trouble with it. Although this is a work around, it's a pain in the butt to have to change it constantly for something that should work. EDIT 8/2/2013: After trying other shows for a while, I have discovered it's not just the 5.1 sound channel. I have started to get the issue on a lot of different Netflix TV series even with the Stereo audio channel. I have returned this TV. I've tried everything there is from Wired to Wireless, updating firmware on both the TV and router. All my other devices have no trouble streaming, just this, but figured on being thorough. In other words the primary reason for getting this was pointless. Also one of the parts I find that sucks about the Smart TV is: if you power off the device and power it back on, it will not go to the last place you were at. In other words if you were on Instant Video watching a video, then power off you will have to start out at the channel screen. Then you have to go back into Smart Hub, back to Amazon Video, Find the video, resume playing. Which brings me to my next gripe, the speed of the apps. The process I just said [Amazon Video from channel screen] took (I timed, 1 minute 5 seconds). Netflix App is a little faster, but doesn't work properly so it doesn't matter. All in all I should of saved myself a lot of money by getting a lesser model with a Roku. Contemplating sending it back, but it's such a huge hassle with such a large item. I guess I'll decide this week. I hate to say it but this is sort of a disappointment. TLDR; The TV has potential, but due to the current state of the apps/hardware, it's just not worth the money. [Also a side note I just discovered: the Plex App does not support such things such as internal MKV subtitles (only basic external ones), which negates a lot of my library. EDIT: After talking with the Plex Samsung developer you have to enable 'Force local transcoding' and 'force subtitle transcode' to get this to work.]
July 2013 · Electronics · verified purchase
the product in question
Samsung UN46F6300 46-Inch 1080p 120Hz Slim Smart LED HDTV (2013 Model)
4.2★ · 1,476 ratings, as of 2023
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