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ranked #205,001 most helpful out of 571,544,897 reviews
★☆☆☆☆
Something is terribly wrong with this product
Something is terribly wrong with this product. I have never before encountered a fire alarm that will not stop before. I called Kidde after having to disable two of them as the literally beeped like the house was on fire for two days under a pile of blankets and they are replacing them. The woman at Kidde was very kind and told me to vacuum the alarms monthly and keep a can of compressed air to use to try to stop false alarms. I also mentioned I live on a farm and she said that photoelectric alarms are not good for dusty environments and they are also incompatable with humidifiers which I had been using one room over to treat some sick animals. The door was closed where the humidifier was but that seems to be what set one of the alarms off, the other alarm was set off by boiling water and also had to be permanently disabled which really makes no sense because this model is for kitchens... The Kiddie rep. said if they have problems again they would most likely replace them with a different model as these are not compatible with our lifestyle. I give Kidde five stars for customer care but the product needs to be redesigned as it has a very limited environment it will perform correctly in. We always have some animals in our home be it our pets, young birds in a brooder or a bird that needs care from injury/illness, we also live in the country so having a dust free home is pretty much impossible.
September 2016 · Unknown · verified purchase
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