Bests & Worsts Reviews from Amazon

While the tablet itself is quite useful to use, the company is not ready to offer a wide scale, cloud-based service since they offer zero live customer support. Why does that matter? Since buying my tablet, I've had three occasions when I've had work that I completed on the device and I needed to send it out to a client and the tablet was not synching with the cloud and then back with the desktop app. Without that chain of events, you cannot actually export or import your work. And you cannot call someone. They don't offer phone support. You can send an email, but they take days to reply. So I have been stuck with completed work on the tablet that I can't actually send to people. And note, that process of writing on pdf or documents in the margins must be very data-intensive. Even a ten page paper, when adding comments as an editor, cannot be sent via email since the file is too large. You will have to compress the documents before sending. You cannot just send a document straight from the tablet to someone. That process must be mediated by the application on your computer. And the process of exporting it once there, then compressing it, then sending it, really does take up a bit of time when you've a lot to do. Now add the complication (as I noted above) that the devices (phone, tablet, laptop app) are not synching. I have documents from last week that still haven't synched to their cloud. They are four pages long. That's it. But I can't do anything with them until they synch. And since they might reply to my support ticket sometime later this week, this product is NOT suggested for people who have to meet deadlines. Perhaps it's best as just a drawing, sketching tool.