Bests & Worsts Reviews from Amazon

I bought this router from Verizon direct with high hopes but was very disappointed so far. First off, the z-wave feature rumored isn't included in the router. Maybe there will be an add on one can purchase later for additional cost, but the router as shipped from Verizon doesn't have it. After connecting it to Verizon fios, you will notice some very strange and unacceptable hahaviors, for example, when you login to your account on Verizon website, from any where, say from your office, you will see the wifi id & password you set up for the router at home displayed on the website in clear text. So Verizon just pull that information from your router, transport that to them, the display it all in clear text without encryption. After you get over that, you will find the router doesn't allow you to upgrade firmware on your own, instead Verizon will push the upgrade to the router at a time of their choosing without any notice. This might sound like a good idea, until you find when that happens, the router not only resets on its own, it also wipes out all or part of your customized settings. In one update Verizon reset my router to factory default, in anothe Verizon wiped all parental control and IP reservation settings. Navigating router's user interface is like walking through a mental junk yard, but if you are already familiar with their older actiontec router, you will find them very similar. I understand some of my comments are related to Verizon fios service and not just on the router hardware itself, but given how Verizon interact with the router, it's hard to separate the two. If you want an AC router on its own without Verizon fios service, there are much better choices than this one.