Bests & Worsts Reviews from Amazon

This Review was done after hours of testing, I really wanted to like this mouse. I feel like I need to make this review with some VERY important points for future buyers to take into account until they are remedied by Logitech: The R&D that went into this is impressive, to completely redesign a loved mouse, make it wireless with an amazing battery and the new hero sensors and keep the exact same shape? Awesome job. That's where it ends for me. I have around 10 high end mice, and have slowly been letting them go to minimize clutter. The G Pro Wireless is my new forever-until-a-better mouse for games. When I'm not gaming, I stay with my classic G900 for it's free-scroll wheel (and a left-right mouse wheel click that G-Pro lacks). But it's battery life is no where enough with the options Logitech currently offers. So I saw this G502 as an amazing box checker, as well as more buttons. Where to start. The most important thing for a mouse is 'feel'. I grabbed it and loved the shape, I began to move it around--... what's that noise? I moved it more. Something... feels off. I moved it around, and realized.. The mouse is scratching on my mousepad. I checked the feet/stickers... nope. they are level. I checked for any imperfections in the plastic from manufacturing.. still no. I tilted the mouse slightly askew, to see which edge was catching. I was absolutely pissed off, that stupid triangle-esque texture on the pinky side? It continues Allll along to the underbelly of the mouse, and it's prominent enough to scrape the mousepad below it. I tried 5 other types of mousepad, and everything other than my metal mousepad scratches and rubs the pads. Reader, Move any mouse you own, especially a 'gaming' mouse, you know you want it to be smooth as butter. Nope, the texture printed/molded onto the mouse itself is too intense. like, lift the mouse with your thumb a milimeter and move the mouse, it will leave a gigantic scrape/rub mark. So disappointing. I am keeping the mouse, I have an order of various sandpaper grits to remove that horrible design oversight. Next... Logitech, look, your software "G-Hub" you are forcing me to now use. It is so so bad, and so overdersigned. It makes me hate it even more you forced me to download in order to even use the mouse. Nice. I know there isn't just an incompatibility issue of the hardware on the classic Logitech mouse software, because even your more recent Hero sensor mice work on it. This is just a clear attempt at outmoding your older software support, and you forced $150 mouse buyers into a beta. The software feels like you hired Twice as many graphic designers than you did programmers. You know what people are ok with in software? Simplicity, not a rubix cube draped in fine linen. What's G-hub like? Want to change DPI? Of course just, input your dpi- just kidding, you have to take each individual dot on a slider, (it will change you mouse to that when you click-hold it have fun on the higher dpi options) next, try to figure out which way to drag the dot aaaaallll the way off the slider, and you have to FLICK the dot UP off the dpi line. Yes, they made dpi options in a C-tier mobile game. Second, the different mouse profiles? Good luck, apparently if you set it to "on board memory" the mouse sticks with just 1 profile. so you can't take multiples profiles as far as I've found. And third reason G-Hub is incredible. It crashes games. Yeah, I've had 2 games with no recent updates this week, which have never crashed since I've owned them until today (weird, the day I installed G-Hub and nothing else) Once I killed G-hub in Task manager, I played the same games for a few hours, no more crashes. Nice. So leave G-hub off... OH RIGHT! Your mouse forgets everything without it! So after gaming, turned on my G502, it turns into a default RGB nightmare. You have to restart G-Hub in order to get your mouse back on track. I'm going to hold onto this mouse, I'll make it work, but the fact I'm considering using sandpaper on a cosmetic non-defect, and hating every moment on your forced G-hub utilization is such a dissapointment I have never felt towards Logitech. I expected for the price to be treated like a premium user, instead I feel treated like a beta tester who had to pay to use it. UPDATE EDIT 2 weeks later: To fix the horrible sratching/rubbing, its a combo of the texture (pinky-side) and the mouse feet are FAR to thin, and the engraved grooves for the mouse feet rake against your mouse pad /surface. I purchased third party mouse feet, and sanded the texturing off on the bottom. No more rubbing. THIS is the mouse I paid for, its smooth as butter now, and doesn't scratch at my desk. Logitech, Come on, put some better mouse skates/feet on and TEST your product on multiple surfaces so I don't have to do that. It's not even a faulty product I got, it was 6 different points of contact I had to take into my hands. It was just poor shell moulding and mouse feet that were FAR to thin.