Bests & Worsts Reviews from Amazon

So I got this top-loading LG HE washer as a replacement for my 14-year-old top-loading Kenmore washer that eventually failed. This LG was the highest rated washer by a leading consumer reports magazine, and that's why I bought it. Can't say that I am thrilled with this new machine :( Pros: Supposedly uses less water and electricity. Higher spin speed gets more water out, resulting in shorter drying times in dryer. Quieter, and less vibrations at high RPM. No need to manually set water level; it supposedly figures the right amount of water to use. Glass window on top, to see what the washer is actually doing. No back panel like other washers; easier access to front controls. Electronic controls (not mechanical dials and knobs). Clothes look and smell clean after wash, but are they really cleaner? (see cons below). Larger capacity. Gentler on clothes. Gives you an indication of remaing wash time in minutes, that could increase during the cycle depending on certain conditions. Soft-closing lid (doesn't slam). Cons: Takes twice the time for a wash. (So where's the energy savings?) Does all kinds of rotations with the clothes, without water, to try to balance the load before water-intake. And still gets out of balance during spin (uE code), and does an unnecessary rinse again (during spin cycle), lengthening wash time, to try to re-balance the load. The Owner's Manual states" "Always try to wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning" (page 30). Really? What BS! All this because of the higher spin RPM? How do I find something similar in weight to my white bathrobe, as my other whites? It was very, very rare for my old washer to ever go out of balance. Don't watch the clothes too long via the top glass window, or you might get dizzy. Absolutely needs HE only detergent. I've seen the same bathrobe pocket on the top of the other clothes at the beginning of the wash, and at the end of the wash. Sometimes smaller items get enclosed in the bathrobe. Are these indications that the clothes are not moving around properly in the water? Never had this problem in my old, agitator-based washer with sufficient water. Update: After a couple of months of use, I called the LG Tech Support to look at why I was getting so many uE (unbalanced load warnings). The technician came by and immediately replaced the rotor (with magnets around it), saying that there was a batch of them that had magnets that were not exactly identical in power causing some issues. Well, I still see uE warnings today. He did not indicate that my machine was not level or anything like that. He did say to avoid the default (cotton/normal) cycle because it uses very little water (to qualify for the washer HE rating), and that tends to cause more instances of unbalanced loads. Use Bright Whites, Pure Color and Bulky/Bedding is what he said. 2nd Update: The washer is ripping our clothes in a different way than my previous agitator-based washer did. If I use medium or high spin speed, the wet clothes can occasionally get stretched/pulled during the spin cycle, and this causes rips in strange places. I have to manually switch to use low spin speed with every wash load now, and that negates any energy savings of getting the clothes a little more dry by the higher spin speeds. 3rd Update: I have figured out a way to get more water in the Pure Colors wash: simply pause the washer once it begins washing, open the lid and push/pull/move the clothes around manually, maybe add an extra item to wash. Then close the lid and resume the wash cycle. In a short while, it will intake more water until the max limit, and continue the wash cycle. It is a pain to have to do this with every wash, but clothes move more freely and tend to wash better this way, I think.