Bests & Worsts Reviews from Amazon

This is the second one of these vacuum cleaners that I've ordered and it broke the exact same way as the first. The vacuum itself is very strong and works well however BOTH of them had a piece break in the exact same place blowing air & dust instead of sucking it in. It's hard to explain however I ordered a second one thinking that it was a fluke or something that we did to the first that caused the damage however the second one has the exact same break. You can see it in the image.