345
people found this helpful, as of 2023
ranked #67,809 most helpful
out of 571,544,897 reviews
★☆☆☆☆
horrible customer service
They do not have a phone number to call if there is a problem, only an email address. They have an automated response saying they will respond to the email in 2 business days. The ring is a hard, cheap plastic looking band that looks horrible on your finger. For $200, one would think it would be of better quality. After a week of trying to get the actual ring, I finally got it and it was hard to charge, it kept saying it was fully charged, then minutes later would say it was 82% charged, then the LED light on the ring would start blinking. It is just a disaster. I have sent for a refund, within days of receiving it. The warranty/guarantee says it's a 45 full refund/no questions asked policy, we shall see how long it actually takes to get my $200 back.
October 2018 · Sports and Outdoors · verified purchase