Bests & Worsts Reviews from Amazon

I pre-ordered directly from Fitbit and waited a month to receive. I would encourage you to check out the fitbit community forum for comments from other purchasers. This device was either released prematurely or simply has horrible design. It has required overnight charging every day I have worn it. Per Fitbit troubleshooting recommendations, I have disabled several of the apps (apps that frankly were a part of the appeal of the device in the first place, such as GPS) and this made little difference. Additionally, several of the features advertised for this device are actually "pending" and will not be available for several months! The final kicker is that I contacted Fitbit today indicating a desire to return the device for replacement or refund (trust me, I am not the only consumer with buyers remorse) and was told that the request needed to be reviewed by "higher support." I have worn Fitbit watches for many years and have always been very happy with them. It now appears that Fitbit/Google may not stand behind their product.