Bests & Worsts Reviews from Amazon

After purchasing this changer I will never buy another Onkyo component again. Approximately 20% of my CD's will not play in the random (shuffling)mode, those that do play will frequently stop playing, the display timer does not work, and Onkyo's customer service is non existent. When I contacted Onkyo about the problems the only recourse I was offered was to return it to the point of purchase for an exchange. I did not consider this a fair solution since J&R is 3,000 miles and 2-3 weeks away via UPS. There is an authorized Onkyo repair shop a couple of blocks away from me, but Onkyo refused to assist me by dealing through them. I have decided to just cut my losses, just go buy another brand of CD changer.and tell anyone who asks what I think of Onkyo products.