Bests & Worsts Reviews from Amazon

This has been, by far, the most frustrating and upsetting product I have ordered off of Amazon. I received this item in February, used it 1 time and the second time I attempted to use it, it did not work. I should have just requested to return it, but I thought since I have a warranty let's try to get it repaired. The Lenovo customer service is awful. They offer no actual help. It's been over a month and I still have yet to see my tablet back, they do not update the status on the website, I've called in multiple times and all they say is "I can see it's being repaired but that is all the information I have for you". Half of my warranty is already gone for something I haven't even gotten to use. The website barely works and again the customer service offers little to no help other than creating the initial ticket. I feel as though by the time I get my tablet back the warranty will be expired and it probably won't even be fixed. The worst part is, they wont even tell me what they decided was wrong. Might be the display, might be the power, might be the whole internals are fried. But they wont tell me anything. Don't spend your money on something you wont even get to enjoy. Update: July 12 2018, months later and still never received my product back. I would very strongly suggest to not buy anything from lenovo. You will likely get a faulty product and then either never see it again or if you ever do get it back, have something else break on it.