Bests & Worsts Reviews from Amazon

I use a printer very little throughout the year. But when I need it, I really NEED it to be working when I try to either print out spreadsheets or court documents. I go to use it, printer says it needs an update. Fair enough its been a while, sure why not? Printer is dead. Power on. Green light. No screen activity, no noise, nothing. I couldnt even change the ink if I wanted. What type of update breaks a printer?!