586
people found this helpful, as of 2023
ranked #27,555 most helpful
out of 571,544,897 reviews
★★☆☆☆
Good bowl, but exposed wire/pump issues over time
Both cats liked the bowl and drank out of the fountain part as well as around the top edges of the bowl. Cleaning the unit is simple; it's easy to take apart and clean the housing and the motor itself, which we did on a monthly basis. But the two stars comes from the way the wire is wrapped up inside the housing; it puts a hard 90 deg bend in the wire directly at the motor housing. This leads to the wire insulation eventually breaking and exposing the wire itself. While we should've caught this wire damage well before it got this bad, the wire shouldn't be in such a bind as to cause the damage in the first place. We have two bowls we switch out monthly, and both motors have exposed wires after 2 years or use. Our cats enjoy the bowls so we'll replace the pumps (and schedule yearly replacement), anyone purchasing just needs to be aware that this could happen and be sure to inspect the motor and wire during cleaning.
August 2016 · Pet Supplies · verified purchase