Bests & Worsts Reviews from Amazon

My hearing-impaired husband has been using TV Ears happily for several years now, and although the headsets/batteries don't last as long as we'd like, we didn't mind replacing them from time to time because the performance was good while they were still working. But then we purchased a new TV, and were forced to upgrade to digital TV Ears because the old analog system wasn't compatible. Normally we'd have purchased these from Amazon, but we got an email from TV Ears directly with a great offer on the new 5.0 digital system so unfortunately went with that instead. While the 5.0 system was at least compatible with our new TV, the new headset design is much less comfortable than the old one AND the headset we received was defective, with sound in only one ear. After a couple of phone calls, the TV Ears folks finally agreed to exchange it for one that works (although it's still not as comfortable and the battery charge doesn't last as long), but would not cover the return postage. So if you're hard of hearing, TV Ears may still be worth the trouble, because they do amplify the sound when they're working. Keep in mind, though, that when they say the warranty is limited they are not kidding. If you want to take a chance on them, I would recommend going through Amazon for the better return service if you can find the product you need here. Update, a few months later: I take back what I said about TV Ears possibly being worth the trouble. That seems increasingly unlikely based on our experience, especially with the digital variety. The battery life continues to decline, and one side of the headset has come loose so that it needs to be held together with tape, after less than a year of use. There was a time when TV Ears made a reliable product that worked, and that may still be true if you can use the old analog version, but the quality has deteriorated badly since they've gone to the newer digital models. We are looking for an alternative.