427
people found this helpful, as of 2023
ranked #47,442 most helpful
out of 571,544,897 reviews
★☆☆☆☆
FIRE HAZARD! DO NOT BUY! ZERO STARS!
First of all, I was never crazy about this popper as it would spit out too many kernels at the beginning, resulting in a waste of popcorn and a mess to clean up. Not what I'd expect from a brand like Cuisinart, but we kept it despite this flaw. Well after owning it for a few months, I get a call from my 13 year-old that the popcorn maker caught on fire. She sprayed it down with water from the kitchen faucet across the room and fortunately put it out, but it damaged my kitchen cabinets and food dehydrator in the process. She said it was shooting out flames, and it obviously got hot enough that it melted the inner metal (see pictures) Not happy!
After reading other reviews, this is a recurring issue with this model and I will be contacting Cuisinart.
**Update**
I sent the unit to Cuisinart and they replied asking if they could perform "destructive testing" in order to determine if there was anything faulty with the unit. Ummm...a 3 year old could tell you that the unit was obviously already destroyed, but I wrote back, giving them the permission they were looking for. After performing their testing though, I recieved a letter from Cuisinart stating that they couldn't find any defects and that what occurred must have been from an external source. Seriously??? My children could've been seriously injured and/or my house burned down. I will never buy another product made from Cuisinart after this experience. Their failure to take any kind of responsibility shows that they don't care if they make good products or that their bad products are dangerous. That's not the kind of company I want to give my money to.
May 2016 · Home and Kitchen