186
people found this helpful, as of 2023
ranked #180,391 most helpful
out of 571,544,897 reviews
★★☆☆☆
Norton is going out of their way to get Auto Renew on, and making it difficult for you to disable it
Several things that went in to my 2 star rating:
1 - The software itself is good at catching things. I have no issue with the software!
2 - Norton the company seems to be going all in on making it incredibly difficult for their customers to disable the auto renew settings that they clearly want enabled. They want this enabled so you par twice the amount for their auto renew as you can buy it for on Amazon. When I went to the website to shut it off, they FORCE you to chat with their tech support in order to disable. BEWARE, YOU CANNOT disable the software without doing this ridiculous step, that wasted ten minutes of my time.
3 - Their website is a joke. It barely loads, and you have to refresh a dozen times to get content back to the screen.
I have been a customer of Norton for 15 years. I am DONE when this subscription expires.
May 2020 · Software · verified purchase