Bests & Worsts Reviews from Amazon

I bought this trap at the local hardware store and it worked fine for about 10 days. I caught 4 squirrels and 1 chipmunk all on a bit of peanut butter. The problem is with the spring clip that holds the door closed when the animal springs the trap. The spring clip broke off and the trap is now useless! I went to their website and they said to mail the trap to them and they would send me a new one but I only spent 30 dollars for the trap and shipping to HavaHart would be like 10 bucks. HavaHart told me they would also send me a new trap if I sent them my sales receipt, which of course I threw away several days before it broke!! AND no parts are for sale for this model of trap!! Seems silly to not sell a door that physically comes off if you turn the trap upside down when it isn't clipped in!!! I am now looking for another trap because the squirrels still think my deck garden is their own personal buffet! In short I liked the trap but the spring clip on the door is not a good design. It is "patented" according to their website, that person needs to go back to engineering school if that is the best they can come up with!! Either that or the specs for the metal are not being followed! My recommendation is NOT to buy this trap, it will break on you and then be useless!!! Okay after I typed this the HavaHart folks contacted me and after a few emails were exchanged I ended up sending them the broken door and they sent me a whole new trap. I am now happily catching squirrels again! Thank you HavaHart for sticking with me thru this and standing behind your product as well.