Bests & Worsts Reviews from Amazon

I write this with great shame and embarrassment. I live in a very tiny studio so my space is limited, as a result I spent several hours researching washing machines that would fit my living situation. On paper this washing machine looked great. Can hold a 10lb load, the size is compact enough to fit into my living space, the design is beautiful, and it's by a company which has several different washing machines (so you can assume that they went through some sort of quality assurance). What I was met with however was my worst nightmare. To start off the box the washing machine arrived in was missing the bottom part. That means my machine was exposed to rain and arrived completely wet. The box reads that unless you return it in that same box you will no longer be entitled to a refund. This already looked sketchy (I've never returned anything in a box that was not completely sealed and missing the entire bottom). This was enough to upset me, but I decided it was not worth the effort to return it so I began assembly. During assembly you have to screw a square shaped plastic material to the bottom. Well the thing is, there was hardware that was inside the machine (not the part where you wash clothes) that wasn't actually connected to anything. So do I find out how to attach this part that's doing nothing inside or do I just forget about it and finish the assembly, will doing it affect the functionality of my washer? Turns out the right answer is to TRASH IT. Because it did nothing but prevent the washer from working, which makes me wonder what it was doing inside the damn thing. After all the headache, I finally started washing my clothes. Nope just kidding! Because it's missing an adapter for your faucet so now I have to go to a hardware store and buy one. Yay! After going to the hardware store several times because the adapter I bought wasn't working, guess what? It turns out that the watering hose that comes with this washing machine is USELESS. So finally I buy a watering hose (which by the way worked so that means that the one that was shipped is complete garbage), I finally get to washing my clothes. Oh wait, but remember the hardware that was inside the machine, but laying in the machine, not attached to anything with no instructions? Because I let it be, it started making the machine SCREAM. So I trashed it and THEN I was finally able to wash my clothes. The washing is "Okay", it's a washing machine, there's no special features for this thing. The interface is weird, what is the difference between "Normal" and "Standard"? Because those sound like synonyms to me. There's no option for silk or delicate clothing. It's just a plain washing machine that I expect to break down in under a year. I did a lot of research on this machine, and you are paying a premium price for something that is compact with a fancy look. I was okay with that because I thought it was a premium machine but it definitely is not. I've seen many compact washing machines for $120 that can wash just as much if not more than this machine can. Don't be fooled by this gimmick.