172
people found this helpful, as of 2023
ranked #199,533 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Camera Clear Image But Not Consistently Functional
Camera had clear image but it lacked consistent functionality. First, motion detection didn't work properly despite adjusting sensitivity. It kept sending alert when there's no motion. For instance, I pointed the camera at my bookshelf 24/7 & it kept sending motion detection alerts on my iPhone. Second, recording on microSD card didn't work properly. I had a 32GB microSD card inserted into the camera & set the camera to have push notification using image & later video. Next, to trigger motion detection, I waved my hand repeatedly in front of the camera until it finally sent alerts to my iPhone. But when I opened up the alert, either image or video, it tells me there's no recording. Then finally after exhausting all possible setting changes on my iPhone, I decided to download their software on my laptop to give it one last try. I was able to get it to record after formatting the microSD card. App on iPhone didn't allow me to format microSD card. But even after formatting microSD card, the camera would record sporadically. Third, I didn't know their technical support didn't work on weekends. I tried calling them but got message saying please call during normal business hours. And the message didn't say what their "normal" business hours. Fourth, their apps, both on iPhone & on laptop, were very complicated to use. The help menu on iPhone didn't cover all settings. And speaking of app, their iPhone app bore a striking similarity to app for Q-See, which I had been using for my two 4MP Wi-Fi cameras. I supposed it was my experience with Q-See iPhone app that allowed me to navigate their app on my iPhone. On a positive note, my final comment is that the camera did produce a relatively clear image of what's in front of it. Namely, I was able to decipher ~75% of my car's license plate from a distance of ~30 feet from the camera.
November 2018 · Electronics · verified purchase