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289
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ranked #90,480 most helpful out of 571,544,897 reviews
★☆☆☆☆
PURCHASE WITH THE KNOWLEDGE OF THE FAILURE POSSIBILITIES AND BLINK'S INEPT TECH DEPT
It's really hit or miss on these. I have (had) 2 of them - one has worked perfectly fine for about 2 months and the 2nd one was a complete nightmare. It continually went offline, disconnecting, no sound, crappy IR viewing etc. Several calls to Blink's so-called tech support just left me flabbergasted as to their "trouble-shooting" steps. First they want you to completely restart your modem/router system, even though nothing else in the house is experiencing problems - including another Blink XT camera and sync system. Once that's excruciatingly accomplished to no satisfaction, they wanted me to plug the camera into a USB power brick... like that's what I bought a remote-relocatable camera for. I did, just to appease the poor Blink CSR reading their awful script. After I crossed my fingers and toes just right, the camera DID come back online but as soon as I unplugged the USB and installed the batteries it died... I was able to FINALLY get it to come online after about the 15th time of plugging and unplugging the USB but for only about a day, then the same problems occurred. Blink never offered to replace the failing camera - just kept wanting me to restart my WiFi setup... needless to say I'm returning the crappy camera to Amazon for a refund. Unfortunately I cannot return the "good" camera because of time constraints. I guess when it decides to stop working - I'll just be out my $130. Proceed with caution...
November 2017 · Electronics · verified purchase
the product in question
Blink XT Home Security Camera System - 5 Camera Kit - 1st Gen
4.3★ · 14,417 ratings, as of 2023
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