110
people found this helpful, as of 2023
ranked #242,901 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Great while it worked...for all of 42 days
If I'd written this review right after I received my Chromebook I would have said it's a great little computer for the money. Unfortunately, it suddenly stopped working after 42 days. Amazon tech support and Lenovo tech support walked me through a few fixes to try, but ultimately the screen just wouldn't turn on.
Of course, the standard Amazon return period for this machine is 30 days, and Lenovo does not offer any warranty for machines sold by re-sellers (including Amazon). I found this out after Amazon transferred me over to Lenovo. Lenovo transferred me again, disconnected me and ultimately made me try the same fixes again before sharing the details of this delightful policy.
Ultimately my Amazon Tech requested an exception, and I was allowed to return the machine. That said, I'm not going to buy another one and risk having another lemon of a machine that essentially doesn't have a warranty. I'm going back to buying Macs + Applecare. You get what you pay for.
April 2019 · Electronics · verified purchase