Bests & Worsts Reviews from Amazon

Terrible!!! I've been a Quicken user for over twenty years and I update the program almost every year... The update to 2015 didn't go good at all... Quicken 2015 shuts down trying to convert my data file... I spent two hours on the phone with tech assist and when they couldn't figure it out they elevated the issue and said I would receive a call from a specialist at a specific time that day...The time came and went with no call... When I reached support again via chat they immediately elevated the issue and for the next four hrs we repeated the trouble shooting process attempted in the 1st call plus some other things... The issue remains, Quicken 2015 doesn't work, and the Quicken support team doesn't know why I'm having issues... To top it off Amazon will not issue a refund and I have to work through Quicken to get one. As a loyal Quicken user (and Intuit stock holder) I'm disgusted with the new Quicken 2015!!!