180
people found this helpful, as of 2023
ranked #190,754 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Defective & Deceptive
This is a piece of JUNK. The center support is made of wood that is laminated together rather than a solid piece. Not surprisingly, mine broke at the seam! It's too late to return it to Amazon, and this is what Zinus has said about honoring my "Worry free 5 year limited warranty":
"We want you to LOVE every Zinus purchase. So if you only like it, you can return it as long as you're within the return period with Amazon Prime. The item must be returned in good condition with the necessary paperwork, parts, and accessories to ensure full credit. If you made the purchase with Amazon Prime through their direct listing, please contact them directly at: (888) 280-4331 for further assistance. If you have any questions or require additional assistance, please reply to this e-mail."
What a joke.
May 2018 · Home and Kitchen · verified purchase