530
people found this helpful, as of 2023
ranked #32,810 most helpful
out of 571,544,897 reviews
★☆☆☆☆
BEWARE OF DEADLINE TO RETURN AND FOR SUPPORT...return immediately with ANY problem!
Purchased 7.6.17, installed wireless printer to mac, iPad, iPhone no problems for a few weeks, light home use. Then just stopped printing from all devices, LED instruction area would not light up. Rebooted by turning off printer and computer, unplugging both, waiting 5 min, then plugged up and all worked. A few days later same happened, reboot not work, had iOS updated on phone and pad and once completed these all printer systems began working. A week later same issue with LED freezing, disappearing, and no way to print from any device. This has continued to happen again and again; would not work whenever iOS updates were required on phone or pad, so forced to update immediately, and then randomly the LED would go blank and I have to reboot. By October could not go more than a week without rebooting; again only use 2-3 times a week to print docs of no more than 5 pages. Last week tried to change ink cartridges just to see if that helped, and now will not reboot and LED instructions say replace all ink cartridges. These were NEW HP cartridges! Now I am so fed up with all the time I've wasted I want to return, but that option expired in August and support expired in September. I should have paid closer attention to these dates but have NEVER had so much trouble with an HP printer!! I am angry and disappointed that I have thrown away money, time, and lots of agitation on this item; I certainly will not spend money on new cartridges with all the other problems I have had. I will not get HP again, and I have had 4 over the years at home and work.
November 2017 · Office Products · verified purchase